Building Digital Relationships
Thursday, June 19, 9 a.m. – 10:30 a.m.
How will your customer contact you today? In the store, via the phone, on your web site, read a tweet, friend you on Facebook? There is no way to know. In this presentation, e-commerce pioneer Terry Jones gives your audience the keys to unlock the mystery of how to connect with customers online. While face-to-face contact isn’t going away, businesses that lack an effective online relationship strategy are being left behind. Jones can educate your audience in all phases of the digital conversation from search to social media, using real-world examples drawn from his long experience in the online world.
About Terry Jones
Founder of Travelocity.com
- Previously, Jones served as Chief Information Officer at Sabre Inc.
- American Airlines Director of Product Development in 1978 when American Airlines acquired Agency Data Systems, a Florida-based mini-computer accounting systems company. He became president of the division when it moved to Dallas/Fort Worth.
- Served five years as a vice president of Travel Advisors, a company specializing in business travel to Eastern Europe and the USSR, with offices in Chicago and Moscow.
- Managing principal of ON, Inc. a consultancy he co-founded to help companies in their transition to the digital economy. Chairman of the Board of Kayak.com, and is on the boards of Boingo, Smart Destinations, Inc., Luxury Link and Rearden Commerce.